FAQ

Frequently Asked Questions

How do I apply the magnetic lashes?

Simply place the magnetic eyeliner along your lash line as you would with regular eyeliner, let it dry for about 60 seconds, then attach the magnetic lashes on top. No glue needed!

How many times can I reuse the lashes?

With proper care and storage, VELYORA™ Magnetic Lashes can be reused up to 20-25 times.

Are the lashes comfortable to wear all day?

Yes! Our lashes are designed to be lightweight and comfortable for all-day wear.

How do I clean and store my lashes?

Gently remove any residue with a cotton swab and store them in the included storage case to keep them protected and ready for next use.

How long does shipping take?

Orders are processed within 1-2 business days and typically arrive within 5-10 business days. Shipping is always free. See our Shipping Policy for more details.

What is your return policy?

We offer a 14-day return policy on unused, unopened products. Visit our Refund Policy page for full details.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available as one of our payment options at checkout.

How can I contact customer support?

You can reach us anytime through our Contact page — we're happy to help!